Privacy Policy

CATALANO SHIPPING SERVICES NZ LIMITED respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 2020 of New Zealand.

This policy explains how we collect, use, store and disclose your personal information when you use our website https://catalanoshippingpacific.com
or contact us.

Who we are

CATALANO SHIPPING SERVICES NZ LIMITED
NZBN 9429048157162
Email: agents@catalanoshippingpacific.com
Phone: +6421409802

If you have any privacy questions, please contact us using the details above.

What information we collect

We may collect the following types of personal information:

• Your name
• Email address
• Phone number
• Company name
• Vessel details
• Enquiry details
• Billing and shipping information
• Any other information you provide through contact forms or email

We may also automatically collect:

• IP address
• Browser type
• Device information
• Website usage data through cookies and analytics tools

How we collect your information

We collect personal information when you:

• Submit a contact form
• Request a quote
• Make a purchase through our online store
• Subscribe to updates
• Contact us by email or phone
• Browse our website

Why we collect your information

We collect and use your personal information to:

• Respond to enquiries
• Provide yacht agency and shipping services
• Process orders and payments
• Arrange logistics and provisioning
• Improve our website and services
• Comply with legal obligations
• Prevent fraud or misuse
• We only collect information that is necessary for these purposes.

Cookies and tracking

Our website uses cookies and analytics tools to:

• Understand how visitors use the site
• Improve performance
• Analyse traffic patterns

You can disable cookies in your browser settings. Some parts of the site may not function properly if you do.

How we store and protect your information

We take reasonable steps to protect your personal information from:

• Loss
• Unauthorised access
• Misuse
• Disclosure
• Alteration

Information may be stored securely on:

• Our website hosting servers
• Cloud service providers
• Secure third-party platforms used for business operations

Disclosure of personal information

We may share your personal information with:

• Service providers assisting us with logistics, payments, or IT services
• Professional advisers
• Government or regulatory authorities where required by law

We do not sell your personal information.

Overseas disclosure

Some service providers may store or process information outside New Zealand.

Where this occurs, we take reasonable steps to ensure your information is protected in a way that provides comparable safeguards to New Zealand privacy standards.

Access and correction

You have the right to:

• Request access to your personal information
• Request correction of your personal information

To do this, contact us using the details above. We will respond within a reasonable time.

Retention

We retain personal information only for as long as necessary to:

• Provide services
• Comply with legal requirements
• Resolve disputes

Complaints

If you believe we have breached your privacy, please contact us first.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of New Zealand:

Website: www.privacy.org.nz

Changes to this policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page.

Effective date: 20.02.2026